Terms of Use

1.1. These terms define the rules for using our platform inside and outside Brazil, with national and international scope, covering our website, registration systems, e-commerce and content made available.

1.2. By using our platform, you are fully responsible for all actions taken in or related to the system.

1.3. The Instituto may change these Terms of Use at any time. New versions take effect as soon as they are published on the site. Continuing to use the platform after changes means you accept the new terms.

1.4. To ensure full transparency and a level playing field, these Terms of Use serve as our official agreement. They supersede any previous email, conversation or notice about how the site works.

1.5. If you have questions, suggestions or need to discuss anything about these Terms, contact us at [email protected] or WhatsApp +55 (11) 98808-1517.

2.1. The site aplausosfestival.com operates as a centralized environment focused on cultural management and dance, providing:

• a) Publication of official information, schedules, notices and regulations for festival editions;
• b) Integrated registration system for schools, dance groups and independent dancers in artistic showcases and competitions;
• c) Ticket sales for the general public, audience and participants;
• d) Registration for workshops, courses, masterclasses and mentorships;
• e) Online store (e-commerce) for clothing, bags and accessories of the “Coleção Aplausos” brand;
• f) Issuance of participation certificates and provision of scores and evaluations;
• g) Publication of institutional and educational content in text or video format.

3.1. To use registration and purchase functions, you must complete a single registration, maintaining a personal, exclusive and non-transferable account. Accounts created with false information will be cancelled.

3.2. You agree to keep your data up to date and your password secure, not allowing use by third parties. You are responsible for any activity carried out on your account.

3.3. Direct registration on the platform and purchases are restricted to adults aged 18 or over with full legal capacity. Account creation by minors is prohibited.

3.4. When registering child or adolescent dancers, the registered user (whether School Director, Choreographer or Teacher) guarantees that they have the express written authorization of the minors' parents or legal guardians to enter their data (name and age) in the system, in the best interest of the minor and in accordance with Article 14 of the LGPD.

4.1. The user agrees to use the site only for lawful purposes, respecting the rights of third parties and the operation of the Festival.

4.2. The following are expressly prohibited:

• a) Publishing, sending or commenting any content of a defamatory, slanderous, insulting, racist, prejudiced or violent nature;
• b) Attempting to bypass the site's security systems, access other users' data or invade associated networks without express technical authorization;
• c) Taking actions that may overload, flood, damage or impair the stability and infrastructure of the Instituto's servers;
• d) Using automated tools (bots, robots or scrapers) to extract information from the site improperly.

5.1. Our technical regulations, artwork, blog texts, visual identities, photographs, logos and site code are the exclusive property of the Instituto or its licensed partners. Reproduction or copying without prior written authorization is prohibited.

5.2. The Aplausos Festival is a cultural event of broad public visibility. By registering, attending or participating in the event, the user and participating dancers knowingly declare that they authorize, free of charge and expressly, the capture of their image and voice in photos and recordings made by the organization. This material will be used respectfully in the festival system, historical archive, official website and social networks to promote the art of dance.

5.3. It is the user's sole responsibility to ensure that submitted materials (such as choreography music or school logos) do not infringe third-party copyright, and the user alone is responsible for any claims.

5.4. Reproduction, copying, modification, distribution, transmission, public display, reverse engineering or commercial exploitation of any content on the site is strictly prohibited without prior, express and formal written authorization from the Instituto's board.

6.1. Payments for registrations, tickets and store products are processed by specialized and secure partner companies (MercadoPago and PagSeguro). The Instituto does not collect or store credit card data or banking information on its servers.

6.2. Access to tickets, workshops and validation of dancer registrations depend on payment confirmation and the correct submission of all information requested in the forms.

7.1. Correct schedule preparation and certificate issuance depend on the user filling out forms without errors. The Instituto is not responsible for errors in certificates or badges resulting from names typed incorrectly by the user.

7.2. We provide a 7 (seven) calendar day right of withdrawal for physical products from the Aplausos Collection and for tickets purchased online, in accordance with the Brazilian Consumer Protection Code.

7.3. Registrations for artistic showcases and competitions involve operational costs and prior infrastructure contracting. Once a registration is confirmed and the regulatory deadlines have passed, amounts will not be refunded in the event of withdrawal by the group or dancer.

8.1. Given the characteristics of the digital environment, the Instituto is not responsible for connection interruptions, technical failures on the user's internet, or momentary unavailability of the hosting server.

8.2. We recommend that users do not leave registrations or purchases to the last minute of batch deadline changes, to avoid slowness caused by high volumes of simultaneous access.

9.1. The user may have their access suspended or cancelled immediately, without right to compensation, if they commit fraud, promote false information, or use aggressive or inappropriate language and behaviour with the team and other festival participants.

9.2. Discrimination against any person on the grounds of race, religion, nationality, disability, sexual orientation, gender, age or political opinion is strictly prohibited, under penalty of immediate exclusion from the festival ecosystem and legal liability under the Federal Constitution.

10.1. These Terms of Use are governed and interpreted in accordance with the laws of the Federative Republic of Brazil, in particular the Civil Code (Law No. 10.406/2002) and the Consumer Protection Code (Law No. 8.078/1990).

10.2. Our priority is to resolve any situation harmoniously with you through dialogue. If not possible, the Court of the District of São Carlos/SP is chosen to resolve any legal matter arising from this document, with express waiver of any other jurisdiction, however privileged.

10.3. If you have questions about the content of this document, you may contact the organization via the official email [email protected] or via WhatsApp at +55 (11) 98808-1517.